Inspectors found portions of the facility and furniture “visibly unclean” and ordered the care home to make modifications.

The Care Quality Commission cited Holmes House in South Wigston, Leicestershire, for putting residents “at risk of harm” (CQC).

The home, which previously received a “good” rating, now “needs improvement”.

The home’s operator, Prime Life, stated it had established an improved action plan.

Rusty radiators

Inspectors suggested that the Kenilworth Road residence “placed people in danger of not obtaining their prescribed medication,” according to the Local Democracy Reporting Service.

Inspectors discovered rust on radiator covers, window frames, and toilet flush pull cords throughout the house, preventing them from being clean and putting individuals in danger of infection.

The provider was also “unaware of their legal obligation” to report occurrences to the CQC.

Inspectors discovered a “number of events that the provider failed to notify” the CQC.

According to the report, Inspectors found a “lack of effective supervisory oversight” in the care home’s management.

‘Plan in place

Despite the criticisms, the CQC lauded the personnel and stated that residents and their families were please with them.

Simon Van Herrewege, chief operating officer of Prime Life, said, “We were disappointed because some of the deficiencies indicated in the report had already been found by our senior management and governance procedures, with a plan of action already in place, as stated on the day of their inspection.

We have established defined criteria for our services and put the action plan for the areas that require improvement into practise.

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